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Terms & Conditions

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Terms and Conditions for Virtus-Warrior Fit

Welcome to Virtus-Warrior Fit (the "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website virtuswarriorfit.com (the "Site"), our personal training programs, coaching services, online resources, and any related products or services (collectively, the "Services"). By accessing the Site, enrolling in our Services, or otherwise engaging with us, you agree to be bound by these Terms, our Privacy Policy [link to Privacy Policy], and any additional terms or guidelines referenced herein. If you do not agree, please do not use the Site or Services.

These Terms form a legally binding agreement between you ("you," "user," or "client") and the Company. You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use the Services. If you are under 18, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

1. Services Provided

We offer personal training programs, including customized workout plans, nutrition guidance, coaching sessions (in-person or online), fitness assessments, and related resources designed to help you achieve your health and fitness goals. Services may include one-on-one sessions, group classes, online programming, workshops, or digital materials such as guides and videos.

  • Eligibility and Health Requirements: Before starting any program, you must complete a health questionnaire (e.g., PARQ) and disclose any medical conditions, injuries, or limitations. We may require a physician's clearance. You acknowledge that participation involves physical risks, and you assume all responsibility for consulting a healthcare professional. We reserve the right to refuse or modify Services based on your health information.

  • No Guarantees: Results vary based on your effort, adherence, and individual factors. We do not guarantee specific outcomes, weight loss, or performance improvements.

  • Trainer Obligations: Our trainers will design safe, effective programs and provide support, but they are independent contractors or employees acting on our behalf.

2. User Accounts and Registration

To access certain Services, you may need to create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate your account for violations of these Terms or inaccuracies in your information.

3. Payment Terms

  • Fees and Billing: All fees for Services are listed on the Site or provided during enrollment. Payments are due at the time of purchase or as agreed (e.g., installments). We accept [list payment methods, e.g., credit cards, online processors]. Prices are in [currency, e.g., USD] and exclude taxes unless stated.

  • Subscriptions and Auto-Renewals: If applicable, subscriptions auto-renew at the end of each term unless canceled. You authorize recurring charges to your payment method.

  • Refunds and Cancellations: Refer to our Refund Policy [link or incorporate if separate]. Generally, Services are non-refundable except as outlined therein (e.g., 7-day satisfaction guarantee for initial programming). Late cancellations (less than 24 hours' notice) may incur full fees. Unused sessions may expire after [e.g., 4 weeks].

  • Price Changes: We may adjust fees at any time, but changes will not apply to existing commitments.

4. Intellectual Property

All content on the Site and in our Services (e.g., workout plans, videos, guides, logos, trademarks) is owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the content solely for your personal, non-commercial purposes during your engagement with us.

You may not copy, modify, distribute, sell, or create derivative works from our content without prior written permission. User-submitted content (e.g., feedback, progress photos) grants us a perpetual, royalty-free license to use for business purposes, including marketing.

5. User Conduct and Prohibitions

You agree not to:

  • Use the Services for illegal purposes or in violation of laws.

  • Impersonate others, harass, or post harmful content.

  • Reverse engineer, scrape, or interfere with the Site.

  • Share account access or resell Services.

  • Upload viruses or engage in unauthorized data collection.

We may monitor usage and remove content or terminate access for violations.

6. Liability Disclaimers and Assumption of Risk

  • "As Is" Basis: The Site and Services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant accuracy, completeness, or uninterrupted access.

  • Assumption of Risk: Physical activities carry inherent risks of injury, illness, or death. You participate at your own risk and release us from liability for any harm arising from use of the Services, except where prohibited by law (e.g., gross negligence).

  • No Medical Advice: Our Services are for general fitness purposes only and not a substitute for professional medical, nutritional, or therapeutic advice. Consult a doctor before starting.

  • Limitation of Liability: To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages (e.g., lost profits, data loss). Our total liability is limited to the amount you paid us in the past 12 months.

  • Indemnification: You agree to indemnify and hold us harmless from claims, losses, or damages arising from your use of the Services, violations of these Terms, or your content.

7. Termination

We may suspend or terminate your access to the Site or Services at any time, without notice or refund, for violations or other reasons. You may terminate by contacting us, but no refunds apply unless per our Refund Policy. Provisions surviving termination include intellectual property, disclaimers, indemnity, and limitations of liability.

8. Privacy and Data

Your use is also governed by our Privacy Policy [link], which explains how we collect, use, and protect your personal information (e.g., health data, payment details). By using the Services, you consent to such practices.

9. Third-Party Links and Services

The Site may link to third-party sites or integrate services (e.g., payment processors). We are not responsible for their content, privacy practices, or availability. Use them at your own risk.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on the Site with the updated effective date. Continued use constitutes acceptance. Check periodically for updates.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [your jurisdiction, e.g., the State of California, without regard to conflict of laws principles]. Any disputes will be resolved through binding arbitration in [location] under [e.g., AAA rules], except for small claims or injunctive relief. No class actions permitted.

12. Miscellaneous

  • Force Majeure: We are not liable for delays due to events beyond our control (e.g., pandemics, natural disasters).

  • Entire Agreement: These Terms constitute the full agreement; no waivers unless in writing.

  • Severability: Invalid provisions do not affect others.

  • Contact: For questions, contact us at [email address] or [phone number].

Effective Date: January 02, 2026

Refund Policy for Virtus-Warrior Fit

At Virtus-Warrior Fit, we are committed to providing high-quality personal training programs tailored to your fitness goals. We understand that our services may not be a perfect fit for everyone, and we strive to ensure client satisfaction. This Refund Policy outlines the conditions under which refunds may be requested and processed. By purchasing or enrolling in our services, you agree to the terms of this policy.

1. Eligibility for Refunds

  • 7-Day Satisfaction Guarantee: If you are not satisfied with the programming provided in your personal training program, you may request a full refund within 7 calendar days from the date of your first billing or payment.

  • This guarantee applies only to the initial enrollment and first billing cycle. It does not extend to subsequent billings, renewals, or additional services purchased after the initial period.

  • Refunds are available solely if the dissatisfaction is related to the programming content (e.g., workout plans, exercise routines, or training structure). Other reasons, such as personal scheduling conflicts, changes in health status, or external factors, may not qualify for a refund unless required by law.

2. Refund Process

  • To request a refund, contact our support team at [email address] or [phone number] within the 7-day window, providing your full name, billing details, and a brief explanation of why the programming did not meet your expectations.

  • We will review your request and, if approved, process the refund to your original payment method within [e.g., 5-10 business days].

  • Refunds will be issued in full, minus any applicable transaction fees or non-refundable administrative costs (if any, as specified at the time of purchase).

3. Non-Refundable Items

  • Any sessions, consultations, or materials already delivered or accessed (e.g., initial assessments, custom meal plans, or completed training sessions) are non-refundable.

  • Refunds do not apply to gift certificates, promotional offers, or discounted packages unless explicitly stated otherwise.

  • In cases where services have partially begun within the 7-day period, we may offer a prorated refund at our discretion.

4. Exceptions and Legal Compliance

  • This policy does not affect your statutory rights under applicable consumer protection laws in your jurisdiction. If local laws require a longer refund period or additional protections, those will take precedence.

  • We reserve the right to deny refunds if we determine the request is made in bad faith, such as repeated enrollments and cancellations.

  • Force majeure events (e.g., natural disasters, pandemics) that prevent service delivery may result in credits or rescheduling instead of refunds.

5. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on our website virtuswarriorfit.com, and continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions about this Refund Policy, please contact us at 919.984.4985 or virtus@virtuswarriorfit.com.

Effective Date: January 02, 2026

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